TeleTech Holdings,Inc. (NASDAQ:TTEC) Files An 8-K Entry into a Material Definitive Agreement
Item 1.01. Entry into a Material Definitive Agreement.

On October30, 2017, TeleTech Holdings,Inc. (the “Company”) entered into a Third Amendment to its Amended and Restated Credit Agreement and Incremental Increase Agreement (collectively, the “Credit Agreement”) for its revolving line of credit (“Credit Facility”) with a syndicate of lenders, led by Wells Fargo Bank, National Association, as administrative agent for the lenders, swing line and fronting lender. to this Amendment, the Company exercised the Credit Facility’s accordion feature to increase the total commitment by $300 million to $1.2 billion. All other material terms of the Credit Agreement remain unchanged. The Credit Facility expires in February2021.

Item 9.01. Financial Statements and Exhibits

(d) Exhibits

TELETECH HOLDINGS INC Exhibit
EX-10.92 2 a17-24933_1ex10d92.htm EX-10.92 Exhibit 10.92   EXECUTION VERSION   THIRD AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT AND INCREMENTAL INCREASE AGREEMENT   This THIRD AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT AND INCREMENTAL INCREASE AGREEMENT (this “Amendment”) is dated as of October 30,…
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About TeleTech Holdings,Inc. (NASDAQ:TTEC)

TeleTech Holdings, Inc. (TeleTech) is a customer engagement management service provider that delivers integrated consulting, technology, growth and customer care solutions. The Company operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS) and Customer Strategy Services (CSS). The CMS segment designs and manages clients’ front-to-back office processes to deliver multi-channel interactions. The CGS segment offers integrated sales and marketing solutions to help its clients improve revenue in business-to-consumer or business-to-business markets. The CTS segment includes operational and design consulting, and on premise managed services, the requirements needed to design, deliver and maintain multichannel customer engagement platforms. The CSS segment provides professional services in customer experience strategy, system and operational process optimization, and culture development and knowledge management.