The stock of AT&T Inc (NYSE:T) closed at $36.23 gaining 0.17% in yesterday’s trading session. Technological advancements are sweeping across pretty fast changing the way different businesses and people operate.
The AT&T collaboration initiative is a step forward for businesses with the goal that most of them will from now on have an easier time improving their customer services, employee productivity and brand image.
A number of issues can be resolved pretty fast helping one save on time in a significant way. Businesspeople may no longer be missing important calls.
There are also those instances where customers call multiple numbers and at times it is about numerous calls routing to the wrong department or person. Avoiding such problems is a major step forward for any progressive company or institution. IDC has made its forecast outlining that mobile workers might soon be accounting for about 72.3% of the total US workforce.
Matters might soon be taking a different trajectory considering that employees will be able to use their cell phones in place of the office phone in the provision of top end customer experiences. The set up of the integrated voicemail boxers might culminate into improved reachabilty and efficiency as well.
The management of different phone lines, getting in touch with different customers as well as the management of voicemail boxes is time consuming.
Chief product officer for AT&T Business opined, “AT&T Collaborate – Enhanced Mobile blurs the line between fixed and mobile networks. It’s a cost-effective solution for businesses to elevate their brand with their customers while simplifying communication for its employees – all across AT&T’s highly secure network.”
Native dialing simplifies matters. It is such that it doesn’t compel a user to download an app in order to proceed and make contact with another using the AT&T Collaborate – Enhanced Mobile. The other thing is that all the calls traversing the network are usually placed over the VoLTE network, which is usually associated with top quality service and at the same time doesn’t require data.
