TTEC Holdings,Inc. (NASDAQ:TTEC) Files An 8-K Results of Operations and Financial Condition
Item 2.02. Results of Operations and Financial Condition.

On March12, 2018, TTEC Holdings,Inc. (the “Company”) issued a press release announcing its financial results for the quarter and full year ended December31, 2017 (the “Press Release”). While all GAAP disclosures and all disclosures regarding results of operations for 2017 were accurate, the Company inadvertently disclosed an incorrect number representing its non-GAAP income from operations as a percentage of its non-GAAP adjusted revenue for prior full year 2016.

The correct disclosure for non-GAAP income from operations as a percentage of non-GAAP adjusted revenue for prior full year 2016 should have been 7.6 percent instead of 8.6 percent. The correct disclosure in its entirety should read as follows:

“Income from Operations

· Full year 2017 GAAP income from operations was $100.5 million or 6.8 percent of revenue compared to $52.8 million or 4.1 percent of revenue in 2016.

· 2017 income from operations on a non-GAAP AHFS/WD basis, excluding $20.0 million in restructuring and integration charges, and asset impairments, was $122.5 million, representing 8.4percent of adjusted revenue versus 7.6 percent the prior year.”

In accordance with General Instruction B.2 of Form8-K, the information contained in this Item 2.02 and attached Exhibit99.1 shall not be deemed to be “filed” for purposes of Section18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except as expressly set forth by specific reference in such a filing.

Item 9.01. Financial Statements and Exhibits.

(d) Exhibits.

TTEC Holdings, Inc. Exhibit
EX-99.1 2 a18-8072_1ex99d1.htm EX-99.1 Exhibit 99.1     REVISED   TTEC Announces Fourth Quarter and Full Year 2017 Financial Results   Fourth Quarter 2017   Completes Rebranding to TTEC Increases Semi-annual Dividend Signs $119 Million in New Business Acquires Digital Customer Experience Trust & Safety Company,…
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About TTEC Holdings,Inc. (NASDAQ:TTEC)

TTEC Holdings, Inc., formerly TeleTech Holdings, Inc., is a customer service provider that delivers consulting, technology, growth and customer care solutions on a global scale. The Company operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS) and Customer Strategy Services (CSS). The CMS segment designs and manages clients’ front-to-back office processes to deliver just-in-time, personalized, multi-channel interactions. The CGS segment offers integrated sales and marketing solutions to help its clients in the business-to-consumer or business-to-business markets. The CTS segment includes operational and system design consulting, customer experience technology product, implementation and integration consulting services, and management of clients cloud and on premise solutions. The CSS segment provides professional services in customer experience strategy, and system and operational process optimization.

TTEC Holdings,Inc. (NASDAQ:TTEC) Recent Trading Information

TTEC Holdings,Inc. (NASDAQ:TTEC) closed its last trading session down -2.95 at 34.85 with shares trading hands.